10 pages, to download and share.
Download the PDF1Manage the day-to-day
About 10 minutes, every week.
- How was your week?
- What are your priorities this week?
- What notable things have you achieved since last week?
- What challenges or roadblocks are you facing?
- Anything else you would like to discuss?
2Reach objectives
About 10 minutes, every month.
- Where do you stand on your objectives?
For each objective, a status (on track, behind, at risk) and a short comment.
3Measure the impact of remote work
About 5 minutes, when needed. Take the time to ask these questions to help your team through a difficult period.
- How have the last few weeks been for you?
- Are there things in your job that the current organisation makes difficult?
- What can I do as a manager to make your job easier at the moment?
- How could we make remote work more efficient and pleasant within our team?
- What is one thing we started doing with the current way of working that we should stop?
4Improve the inclusion of your team in the company
About 5 minutes, from time to time, to step back on strategic topics.
- What is the company not doing today that we should do to compete better in the market?
- What’s one thing we’d be crazy not to do next quarter to improve?
- What are you least clear about in terms of our strategy and goals?
- How aligned do you feel with where the company is going?
- What’s one thing you wish you could do in the company to help you with your long-term goals?
5Improve as a coach and manager
About 5 minutes, from time to time, to better manage and coach each member of your team.
- What could I do as a manager to make your work easier?
- Would you like more or less direction from me on your work?
- What is something I could do better?
- What is a criticism you have for me?
- Who in the company would you like to learn from? What do you want to learn?
- On what aspect of your job would you like more help or coaching? Is there a situation you’d like my help with?
6Create a culture of feedback and communication
About 5 minutes, regularly. Asking these questions builds a culture of feedback over time.
- How would you rate our communication as a team?
- Do you feel you’re getting enough feedback? Why or why not?
- How do you prefer to receive feedback?
- What’s an area of your work you want to improve?
- Do you feel you have enough information about ongoing company projects to do your job?
7Increase individual and collective performance
About 5 minutes, whenever you want to work on your team’s efficiency.
- Is there anything we should start doing as a team?
- What do you like most about working on our team?
- What are the biggest time wasters for you each week?
- Do you feel challenged at work? Are you learning new things?
- What’s something you contribute to the team that you feel is undervalued?
8Monitor motivation and workload
About 5 minutes. Don’t forget to regularly check the motivation and workload of each member of your team.
- If you could be proud of one accomplishment between now and next year, what would it be?
- What has energised you in your role over the past months?
- How do you feel about your work-life balance right now?
- Are you happy with your recent work? Why or why not?
- What’s not fun about working here?
- What do you enjoy most about working here?
